technical remote support

 We provide remote assistance service via computer with all the modern methods available on all devices (tablet, PC, mobile phone) . Our service can resolve any problems on the computer or your mobile smartphone device and any work you wish can be executed.

Remote support is a service that just as the name describes is running remotely. Its aim is faster customer service bypassing the time of transition of the technical on your site. It is mainly applied in cases where the time required for the technician to the customer site access is greater than the time required to remove fault or simply used as a process of diagnosis of the lesion prior to normal business.

The remote support provides the establishment of a secure Internet connection between the client and the service provider. This connection is made through appropriate software which allows the technician to see the image seen on the screen of the customer and handle the remote computer just as he was sitting in the operator’s seat.


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